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05 Aug 2018

Learn about two new applications you can use

By: Claire O’Brien, MD, chief medical information officer

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Information Services is pleased to announce two technology improvements.  

Tired of waiting on the phone for the Solution Center? We now have a self-service portal in which you can report broken computer-related systems or items, request assistance and much more. In the Tools & Resources section of the Salem Health intranet homepage, click IS Service Portal and log in with your Epic username and password.

Effective Aug. 8, we are replacing the legacy instant messaging system (Microsoft Office Communicator 2007) with a new application — Jabber. If you use instant messaging, click here for more details!