Salem Health is committed to maintaining and protecting your medical records. You have the right to inspect and/or receive a copy of these records, with certain exceptions.
Use MyChart for instant access to records such as lab results, imaging, and immunizations. For detailed instructions on how to view your records in MyChart, please click here. If you need a copy of records that are not available in MyChart, you can still submit your an electronic request through MyChart (click here for instructions).
HealthMark Request Manager
(Please note: upload of driver’s license is required.)
For location of your medical records enter the following information:
Email subpoenas to: RiskManagement.firstname.lastname@example.org
To manually order records, please click on the appropriate form and submit a signed copy via any of the methods below:
890 Oak St. SE
Salem, OR 97302
Building B, second floor
Health Information Management
Monday through Friday, except holidays
8 a.m. to 4:30 p.m.
525 SE Washington St.
Dallas, OR 97338
Main Admitting Desk
Daily, 7 a.m. to 5 p.m.
Same day requests: please call ahead to see if we can accommodate your request.
We typically fulfill requests within two weeks, but please allow up to 30 days to process your requests.
Please note: Salem Health may charge a fee for providing paper copies of your medical records.
Before requesting any records, please check MyChart to see if you can access what you need. If not, consider the following types of requests:
General requests: If you are requesting information to help with continuing patient care or to see an overview of what care has been received, check all the pertinent boxes on the authorization form and be sure to include a date or date range.
Request something specific: If you need specific information, please check “other” and write in what is specifically needed on the “other” line of the authorization form. (For example, if an anesthesia report is needed, please write “Anesthesia Report” on the “other” line.)
If you are not sure what records to request, please contact the medical records department at 503-561-5750. We will do our best to assist you with your request by helping you navigate MyChart or answering questions about the authorization form.